Privacy Policy

Last Updated: 22/07/2024

Thank you for choosing to be a part of our community at fulfils.co ("Company", "we", "us", or "our"). We are committed to safeguarding the privacy of our platform users, both sellers and buyers. This Privacy Policy will guide you on how we collect, use, and share personal data from users of our platform.

1. Information We Collect

   1.1 FOR SELLERS:

   • Personal Identification Information: This includes your name, email address, contact number, and company name.
   • Financial Information: Bank account details and other relevant information for payment processing.
   • Product Listings: Details of the products you list on our platform, including images, pricing, and descriptions.

   1.2 FOR BUYERS:

   • Personal Identification Information: This includes your name, email address, and shipping address.
   • Purchase History: Records of your transactions and the products you have bought.
   • Payment Information: Credit/debit card details or other payment methods, although we use third-party payment processors and do not directly store this data.

2. How We Use Your Information

   2.1 FOR SELLERS:

   • To process your product listings and make them available to potential buyers.
   • To process transactions and remit payments to you.
   • To provide you with support and answer any inquiries related to our platform.

   2.2 FOR BUYERS:

   • To process and ship your orders.
   • For transaction confirmations and updates.
   • To provide customer support and handle returns or disputes.

3. Data Sharing and Third Party Access 3.1 THIRD-PARTY PAYMENT PROCESSORS:

   • We use third-party services to process payments. While we facilitate the transaction, all payment data is securely handled by these third-party processors, adhering to international best practices for data security.

4. Data Protection and Security

   • We have implemented security measures to ensure the confidentiality of your personal information and to protect your data from loss, misuse, unauthorized access, and modification.
   • Our platform uses SSL technology, ensuring all data transmitted is encrypted.

5. User Rights and Choices 5.1 ACCESS, RECTIFICATION, ERASURE:

   • Users have the right to access their personal data, rectify inaccuracies, object to processing, and request the erasure of their data when it's no longer needed.

   5.2 OBJECTION TO PROCESSING:

   • Users can object to the processing of their personal data for direct marketing purposes.

6. Children's Privacy

   • Our platform is accessible to children but not targeted at them. We do not knowingly collect personal data from children under the age of 13. If we become aware of such data collection, we will take steps to remove that information.

7. Social Media Integrations

   • If you connect to our platform using Facebook, YouTube, TikTok, or other social media platforms, be aware of their respective privacy policies. We will receive certain information based on your social media settings.

8. International Use

   • As an international e-commerce platform, we adhere to data protection standards relevant to the regions we operate in, particularly in Thailand, our base of operation.

9. Updates to this Privacy Policy

   • We may update this policy periodically. The updated date at the top of this page indicates the last time this policy was revised. Please review it regularly to stay informed.

10. Contact Us

• For any questions or clarifications about this privacy policy, please contact:

  Fulfil Supply Chain Co., Ltd

  Email: cs-support@fulfils.co